Shipping and Payment

1. Delivery and transport conditions

If the goods you have ordered are in stock, we ship within 5 working days after receiving your order. We will inform you by e-mail if the delivery will take longer.


Delivery period and postage fee
 

DHL - Express Worldwide with On Demand Delivery services

European countries

delivery 1-2 working days

posters 50 €

gifts, jewellery 30 €

combination 40 €

USA and Canada

delivery 2-3 working days

posters 60 €

gifts, jewellery 35 €

combination 50 €

Australia, South Korea, China, Japan

delivery 4-6 working days

posters 80 €

gifts, jewellery 80 €

combination 80 €

 

Česká pošta (Czech Post) – International Registered Mail

European countries

delivery 2-3 weeks

posters 40 €

gifts, jewellery 20 €

combination 30 €

USA and Canada

delivery 2-3 weeks

posters 30 €

gifts, jewellery 30 €

combination 30 €

Australia, South Korea, China, Japan

delivery 1 month

posters 40 €

gifts, jewellery 40 €

combination 40 €

 

Česká pošta (Czech Post) – Balík do ruky / "Parcel Delivery to Hand"

pouze ČR / Czech Republic only

dodání následující pracovní den / delivery next working day

posters 8 €

gifts, jewellery 5 €

combination 8 €

 

The recipient is required to pay customs duty and other fees for the transportation of the goods according the the transportation price list and applicable laws.

The customs procedure may delay the delivery, in which case you will be informed by the carrier.

Objednané zboží je rovněž možné vyzvednout v muzejním obchodě Muchova muzea na adrese Panská 7/890, 110 00 Praha 1.

Ordered goods can also be picked up at The Mucha Museum Shop, Panská 7/890, 110 00 Prague 1, Czech Republic.

2. Payment methods

The payment is made through the PayPal payment gateway. It is a simplified bank transfer. After submitting your order, you will be redirected to the secure PayPal payment system where you authorize the payment. The payment is credited to the supplier´s bank within a few minutes.

No additional fees are charged when collecting the goods directly from the mail carrier.

If you have any questions during shopping, do not hesitate to contact us!

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